Social Solutions Global, Inc.

Director, Product UX & Design (NGP VAN)

Job Locations US-Washington DC
Requisition Post Information* : Posted Date 1 week ago(5/11/2022 12:27 PM)
Requisition ID
Category (Portal Searching)
Product Management
Remote Options


Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. NGP VAN, together with ActionKit and Mobilize, delivers leading technology to Democratic and progressive campaigns as well as nonprofits. 


Our parent company, Bonterra, was formed by bringing together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions and their respective entities to form the second-largest and fastest-growing social good software company in the world. This collaboration will help NGP VAN accelerate enhancements in our platforms and continue to drive our top three areas of focus: reinforcing the core, committing to innovation, and helping lead in the Democratic ecosystem. 


We are currently operating as a remote workforce and have equipped our teams with the technology to stay connected to each other and our customers.

Responsibilities & Requirements

We craft digital solutions that enable progressive organizations, and their supporters to create a more just, inclusive, caring, and democratic society. We are looking for a Director, Product UX & Design whose is passionate about building a user-centered design culture to expanded and strengthen our UX team.


What You’ll Do

  • Manage and lead a growing team of Product (UX) Designers; guiding them in their craft and coaching them through career growth
  • Help with hiring and establishing a user-centered design culture across the company
  • Build strong partnerships with product management and engineering peers to drive strong solutions
  • Uphold user-centered design principles and evangelize its value to stakeholders, cross-department teams, and subject matter experts
  • Use innovative problem solving and critical thinking approaches to proactively solve a broad range of user experience problems
  • Facilitate collaborative working sessions & workshops for various purposes
  • Create necessary UX artifacts to foster mutual understanding of current state and future solutions*
  • Present research findings, concepts, and/or UX solutions to stakeholders and department leadership*

*This role will initially entail supporting roadmap initiatives as an individual contributor, but is expected to evolve into a dedicated leadership position as the team grows and more management responsibilities arise in the upcoming months.


Who You Are

  • 10+ years of experience as a User Experience practitioner with demonstrated skills in UX research, Information Architecture, & Interaction Design.
  • 3 + years of people management with proven results coaching and growing other UX folks.
  • Experience using customer data (qualitative or quantitative) to inform design and product decisions
  • Excellent collaborator - adapting to feedback from both users and internal stakeholders, building stronger products as a result
  • Solid problem solver with demonstrated ability to articulate the problem, the solution, and approach – bringing others along through the process.

Bonus Points

  • You have crafted experiences making complex data models and workflows simple for the end user
  • You understand how to leverage design systems to determine final user interface specifications


About Us

Our Culture:

Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.

Some of our comprehensive and competitive benefits include:

  • Generous PTO policy
  • Equity for ALL regular, full-time employees from individual contributors to management – share in our success!
  • Up to 15 paid company holidays including some commemorating social justice events and self-care
  • Paid volunteer time
  • Resources for savings and investments
  • Paid parental leave
  • Health, vision, dental, and life insurance with additional access to health and wellness programs.
  • Opportunities to learn, develop, network, and connect
  • When we can—company-sponsored events and swag!!



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